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2280022 - How to collect a HTTP archive (HAR) file and Console Log file in SAP Analytics Cloud

Symptom

  • Support request for HAR and Console log files
  • An HTTP archive (HAR) file (Chrome or Edge Browser developer tools network trace) AND console log file is required to help troubleshoot system errors and performance issues in SAP Analytics Cloud (SAC), especially when SAP cannot reproduce the issue.
    Note: See What information do I need to provide when opening an case for SAP Analytics Cloud? to help understand what our team needs to expedite the process.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.


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Environment

  • SAP Analytics Cloud (Enterprise and Embedded)

Product

SAP Analytics Cloud 1.0

Keywords

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