SAP Knowledge Base Article - Public

3418388 - Logon failed on OData connection in Crystal Reports 2020 SP03 and higher

Symptom

 'Logon Failed' error, when trying to connect the basic sample service (no authentication required)

image-2024-01-04-14-53-11-653.png

*The URL in the screenshot is a Public sample OData service

Image/data in this KBA is from SAP internal systems, sample data, or demo systems.

Any resemblance to real data is purely coincidental.

Environment

  • SAP Crystal Reports 2020 SP03 and higher

Reproducing the Issue

  • Install Crystal Reports 2020 SP03, try to connect to sample OData (or other OData service)
  • Check the same workflow in SP02, it is working fine.

Cause

The regression issue is currently under investigation by Development

Resolution

The issue is currently under investigation by Development

See Also

3224719 - How to connect to OData in Crystal Reports?

Keywords

KBA , BI-RA-CR , Crystal Reports designer or Business View Manager , Bug Filed

Product

SAP Crystal Reports 2020