Symptom
- You are scheduling a report to destination SMTP. It does not matter if the report is a Crystal, Deski or Webi report.
- Though you have configured a job server for this report type, when scheduling to SMTP, the report fails some times while other times it succeeds.
- When you choose the "Failed" link, you see information specific to the failure including the server that managed the processing of the failed schedule event and the error message:
Error Message: destination DLL disabled. CrystalEnterprise.Smtp:
- Other times, you may see the error indicating SMTP has been enabled but misconfigured:
Error Message: server error. CrystalEnterprise.Smtp: SMTP_E_TCPSOCKET_OPEN(2)
- Other times, you find that this schedule event succeeds. Why is this?
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Product
Crystal Enterprise 10 ; Crystal Enterprise 9 ; SAP BusinessObjects Business Intelligence platform R2 ; SAP BusinessObjects Enterprise XI ; SAP BusinessObjects Enterprise XI 3.1
Keywords
DESTINATION DLL DISABLED , CrystalEnterprise SMTP BUSINESSOBJECTS CONFIGURE SERVER ERROR SMTP_E_TCPSOCKET_OPEN(2)CRYSTAL ENTERPRISE , 1106716 , KBA , BI-BIP , Business intelligence platform , How To
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