Symptom
- You are scheduling a report to destination SMTP. It does not matter if the report is a Crystal, Deski or Webi report.
- Though you have configured a job server for this report type, when scheduling to SMTP, the report fails some times while other times it succeeds.
- When you choose the "Failed" link, you see information specific to the failure including the server that managed the processing of the failed schedule event and the error message:
Error Message: destination DLL disabled. CrystalEnterprise.Smtp:
- Other times, you may see the error indicating SMTP has been enabled but misconfigured:
Error Message: server error. CrystalEnterprise.Smtp: SMTP_E_TCPSOCKET_OPEN(2)
- Other times, you find that this schedule event succeeds. Why is this?
Read more...
Product
Crystal Enterprise 10 ; Crystal Enterprise 9 ; SAP BusinessObjects Business Intelligence platform R2 ; SAP BusinessObjects Enterprise XI ; SAP BusinessObjects Enterprise XI 3.1
Keywords
DESTINATION DLL DISABLED , CrystalEnterprise SMTP BUSINESSOBJECTS CONFIGURE SERVER ERROR SMTP_E_TCPSOCKET_OPEN(2)CRYSTAL ENTERPRISE , 1106716 , KBA , BI-BIP , Business intelligence platform , How To
About this page
This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP for Me (Login required).Search for additional results
Visit SAP Support Portal's SAP Notes and KBA Search.
SAP Knowledge Base Article - Preview