SAP Knowledge Base Article - Preview

1181682 - JobServerChild process takes large amounts of memory and does not release it

Symptom

When large reports are processed, the JobServerChild process takes up to 2 GB of memory and does not release it. After several days, you have to terminate the service to reclaim the memory.


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Environment

  • SAP BusinessObjects Enterprise XI R2
  • SAP BusinessObjects Enterprise XI 3.1
  • SAP Business Intelligence Platform 4.X

Product

Crystal Enterprise 10 ; SAP BusinessObjects Business Intelligence platform R2 ; SAP BusinessObjects Enterprise XI

Keywords

memory outproc , 130649, 4.0, 4.1, 4.2 , KBA , BI-BIP-ADM , BI Servers, security, Crystal Reports in Launchpad , BI-RA-WBI , Web Intelligence , Problem

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