1182193 - Error: "There was an error while retrieving data from the server: One or more arguments are invalid" when checking user rights in the CMC for Crystal Reports Server 11.5

In Crystal Reports (CR) Server 11.5, when you click Check User Rights, select a user or group, and then click the Show Rights button in the Central Management Console (CMC) for objects or folders, the following error message appears:

"Retrieve Error: There was an error while retrieving data from the server: One or more arguments are invalid."

The issue has been identified and tracked under ID ADAPT00773171.

Hot Fixes or Service Packs address this issue as indicated below. With the update(s), this issue is resolved.

Unless indicated otherwise, Critical Hot Fix updates from the FTP site have only been tested with English versions of our products.

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CAUTION:

Hot Fixes and Service Packs are not designed for OEM versions. Do not apply these updates if you are using an OEM version. To determine if you are using an OEM version, refer to the OEM Product Warning.
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For Crystal Reports Server XI Release 2 the latest update for this issue is available on the Downloads area of our web site.

This issue is addressed in the following components (and later versions):

• Service Pack 3

 

Monthly Hot Fixes and Service Packs
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To determine if this issue is also addressed in a Monthly Hot Fix or Service Pack for your product, search the readme file for the Track ID number (that is, ADAPTXXXXXXXX) in the latest Monthly Hot Fix or Service Pack.

Monthly Hot Fixes readmes and Service Pack readmes are available in the Downloads area of our web site.

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NOTE:

Issues addressed on one operating system platform at the Weekly Hot Fix level may be addressed later on multiple operating system platforms (if applicable) at the Monthly Hot Fix and Service Packs level. For example, an issue only resolved on the Windows platform in a Weekly Hot Fix may be resolved later on UNIX platforms such as IBM AIX and Sun Solaris in future Monthly Hot Fixes or Service Packs for these platforms.

To determine if these issues are resolved in a Monthly Hot Fix or Service Pack on another platform, search for the Track ID number in the readme at the locations indicated above.

For more information on the issues addressed in the Hot Fix or Service Pack, view the readme PDF or text file included in the ZIP or TAR file.

For more information on the different update types, refer to our Hot Fix and Service Pack FAQ.

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Crystal Reports Server XI R2 ; Crystal Reports Server XI R2, OEM edition ; SAP Crystal Server XI