1183697 - Error: "failing to read data from report file...ReportAdd program to add report to the system" when publishing a Crystal report to BusinessObjest Enterprise XI

When publsihing a Crystal Reports XI report to Business Objects Enterprise through the Publishing Wizard, Central Management Console or InfoView, the following error message appears:

"failing to read data from report file... Reason: Unable to launch $(INSTALLDIR)\BusinessObjects Enterprise 11.5\win32_x86\plugins\desktop\CrystalEnterprise.Report\ReportAdd program to add report to the system".

This known issue has been assigned ADAPT00692724, and affects the following:

• Crystal Reports XI

Hot Fixes or Service Packs address this issue as indicated below.

Unless indicated otherwise, Critical Hot Fix updates from the FTP site have only been tested with English versions of our products.

CAUTION

Hot Fixes and Service Packs are not designed for OEM versions. Do not apply these updates if you are using an OEM version. To determine if you are using an OEM version, refer to the OEM Product Warning.

Crystal Reports XI

The latest update for this issue is available at the following location:

This issue is addressed in the following components (and later versions):

• cslibu 2 0 0.dll, version 11.0.0.2315, dated 04/12/06 (commonXIwin_chf.zip)

Monthly Hot Fixes and Service Packs

To determine if this issue is also addressed in a Monthly Hot Fix or Service Pack for your product, search the readme file for the Track ID number (that is, ADAPTXXXXXXXX) in the latest Monthly Hot Fix or Service Pack.

Monthly Hot Fixes readmes and Service Pack readmes are available in the Downloads area of our web site.

 

NOTE

Issues addressed on one operating system platform at the Weekly Hot Fix level may be addressed later on multiple operating system platforms (if applicable) at the Monthly Hot Fix and Service Packs level. For example, an issue only resolved on the Windows platform in a Weekly Hot Fix may be resolved later on UNIX platforms such as IBM AIX and Sun Solaris in future Monthly Hot Fixes or Service Packs for these platforms. To determine if these issues are resolved in a Monthly Hot Fix or Service Pack on another platform, search for the Track ID number in the readme at the locations indicated above.

For more information on the issues addressed in the Hot Fix or Service Pack, view the readme PDF or text file included in the ZIP or TAR file.

For more information on the different update types, refer to our Hot Fix and Service Pack FAQ.

 

chf , 1220660 , KBA , BI-RA-CR , Crystal Reports designer or Business View Manager , Bug Filed

SAP Crystal Reports XI ; SAP Crystal Reports XI R2