1184687 - Error: "DMA0007" or "WIS30270" when refreshing Desktop Intelligence or Web Intelligence reports in InfoView

In BusinessObjects Enterprise XI Release 2 using Oracle and running on Red Hat Enterprise Linux 4, when attempting to refresh a Desktop Intelligence or Web Intelligence report in InfoView, one of the following error messages appear:

"DMA0007" for Desktop Intelligence

-OR-

"WIS30270" for Web Intelligence.

When a connection is attempted for Performance Management, the following error message appears:

"The server is not responding
Error message: Invalid native charset: UTF8".

The following is displayed in the Web Intelligence trace logs:

[Fri Oct 26 03:02:17 2007]      5253    1494883248      trace message: TraceLog: CCIConnectionCS::ResetJob   layer:Oracle OCI - database:Oracle 9
[Fri Oct 26 03:02:17 2007]      5253    1494883248      assert failure: (TraceLog.cpp:1646). (false : TraceLog: CCIConnectionCS::Connect   Invalid native charset : UTF8).
[Fri Oct 26 03:02:17 2007]      5253    1494883248      assert failure: (TraceLog.cpp:1646). (false : TraceLog: Invalid native charset : UTF8   Error creating new connection).

webi, deski, refresh, 64 bit, Red Hat , 12645 , KBA , BI-BIP , Business intelligence platform , Problem