Symptom
In BusinessObjects Enterprise XI Release 2 using Oracle and running on Red Hat Enterprise Linux 4, when attempting to refresh a Desktop Intelligence or Web Intelligence report in InfoView, one of the following error messages appear:
"DMA0007" for Desktop Intelligence
-OR-
"WIS30270" for Web Intelligence.
When a connection is attempted for Performance Management, the following error message appears:
"The server is not responding
Error message: Invalid native charset: UTF8".
The following is displayed in the Web Intelligence trace logs:
[Fri Oct 26 03:02:17 2007]
5253 1494883248
trace message: TraceLog: CCIConnectionCS::ResetJob
layer:Oracle OCI - database:Oracle 9
[Fri Oct 26 03:02:17 2007]
5253 1494883248
assert failure: (TraceLog.cpp:1646). (false : TraceLog:
CCIConnectionCS::Connect Invalid native charset :
UTF8).
[Fri Oct 26 03:02:17 2007]
5253 1494883248
assert failure: (TraceLog.cpp:1646). (false : TraceLog: Invalid
native charset : UTF8 Error creating new
connection).
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Product
Keywords
webi, deski, refresh, 64 bit, Red Hat , 12645 , KBA , BI-BIP , Business intelligence platform , Problem
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