SAP Knowledge Base Article - Public

1184809 - Error "List of Values failure: fail to get values"reportSDKException(-214748991) prompt.dll 0x8004380D A processing limit has been reached"

Symptom

In Crystal Reports, you create a report with a Dynamic Cascading Prompt off a List Of Value created in Business View Manager.
This LOV refers to a field with more than 86.000 records.
When refreshing the report, the following error message is thrown:
 

"List of Values failure: fail to get values.. reportSDKException(-214748991) prompt.dll 0x8004380D A processing limit has been reached"

Cause

The Dynamic Cascading Prompts contains too many records.

Resolution

The maximum number of records for a Dynamic Cascading Prompt is 86.000 records.

Keywords

Error "List of Values failure: fail to get values"reportSDKException(-214748991) prompt.dll 0x8004380D A processing limit has been reached" maximum number of records for a Dynamic Cascading Prompt is 86.000 records , 1476837 , KBA , BI-RA-CR , Crystal Reports designer or Business View Manager , Bug Filed

Product

SAP Crystal Reports XI ; SAP Crystal Reports XI R2