SAP Knowledge Base Article - Public

1185215 - Crystal Reports executes a Sybase stored procedure twice when using a native database connection

Symptom

The performance decreases dramatically when reporting off a Sybase Stored Procedure using the native driver. When using an ODBC database connection, this issue does not occur.

Cause

The Stored Procedure is executed twice using the Crystal Reports native Sybase driver, CRDB_P2SSYB10.DLL.

Resolution

This known issue has been assigned ADAPT00424204 , and affects the following:
  • Crystal Reports XI Release 2
  • Crystal Reports XI
  • Crystal Reports 10
In Crystal Reports XI Release 2, this issue is resolved by a hot fix, as described below.
To work around this issue in Crystal Reports XI and Crystal Reports 10, use an ODBC database connection.  
Hot Fixes or Service Packs address this issue as indicated below.

Unless indicated otherwise, Critical Hot Fix updates from the FTP site have only been tested with English versions of our products.


CAUTION

Hot Fixes and Service Packs are not designed for OEM versions. Do not apply these updates if you are using an OEM version. To determine if you are using an OEM version, refer to the OEM Product Warning.



Crystal Reports XI Release 2

The latest update for this issue is available in the Downloads area of our web site.

This issue is addressed in the following components (and later versions):

  • crdb_p2ssyb10.dll version 11.5.6.563

Monthly Hot Fixes and Service Packs

To determine if this issue is also addressed in a Monthly Hot Fix or Service Pack for your product, search the readme file for the Track ID number (that is, ADAPT00424204 ) in the latest Monthly Hot Fix or Service Pack.

Monthly Hot Fixes readmes and Service Pack readmes are available in the Downloads area of our web site.  

 

NOTE

Issues addressed on one operating system platform at the Weekly Hot Fix level may be addressed later on multiple operating system platforms (if applicable) at the Monthly Hot Fix and Service Packs level. For example, an issue only resolved on the Windows platform in a Weekly Hot Fix may be resolved later on UNIX platforms such as IBM AIX and Sun Solaris in future Monthly Hot Fixes or Service Packs for these platforms.

To determine if these issues are resolved in a Monthly Hot Fix or Service Pack on another platform, search for the Track ID number in the readme at the locations indicated above.

See Also

For more information on the issues addressed in the Hot Fix or Service Pack, view the readme PDF or text file included in the ZIP or TAR file.

For more information on the different update types, refer to our Hot Fix and Service Pack FAQ.

Keywords

Sybase and native driver and store procedure and executed twice and performance and crdb_p2ssyb10.dll , 1479697 , KBA , BI-RA-CR , Crystal Reports designer or Business View Manager , Bug Filed

Product

SAP Crystal Reports XI ; SAP Crystal Reports XI R2