Symptom
When running a report that uses a parameter based on a List of
Values (especially a Dynamic Parameter, or one created using the
Business View Manager), the report fails to prompt for the
parameter and displays the following error message:
Crystal Report Prompting failed with the following error
message:
'List of Value failure: fail to get values. [Cause of error: startJavaServer Fail to start Java Server]',
Error Source: prompt.dll Error code: 0x8004380D
'List of Value failure: fail to get values. [Cause of error: startJavaServer Fail to start Java Server]',
Error Source: prompt.dll Error code: 0x8004380D
Cause
The Java installation may be corrupt.
Resolution
Go to Sun's Java website (http://sun.java.com) and navigate to
previous releases of the Java Platform, Standard Edition (Java SE,
formerly known as J2SE). (The relevant page was at http://java.sun.com/javase/downloads/previous.jsp when
checked on 31 March 2008.)
Find the same version that currently exists on the client's
computer, download, and re-install. Then restart the computer
and test.
Keywords
lov java list of values prompt parameter dynamic cascading dcp , 1770406 , KBA , BI-RA-CR , Crystal Reports designer or Business View Manager , How To
Product
Crystal Reports 2008 V0 ; SAP Crystal Reports XI ; SAP Crystal Reports XI R2