SAP Knowledge Base Article - Public

1185873 - Optional parameters appear the same as mandatory parameters

Symptom

Optional parameters appear the same as mandatory parameters so users may be confused by the parameter prompt, or they may be unaware that the value is optional.
 

Cause

The issue has been identified and tracked under ID ADAPT00876123.
 

Resolution

It is recommended that you clearly indicate that a parameter is optional by doing the following:
  1. Open the report in the report designer.
  2. In the Field Explorer window double-click the parameter to open it.
  3. Under Value Options, click the Prompt Text text box under Setting.
  4. Type a message to let someone know that the parameter is optional.
  5. Click the OK button.

NOTE

Users may have difficulty removing an optional parameter's value. It can be done by using the Delete button in the Parameter Panel toolbar.

Keywords

CR2008 CR 2008 XIR3 XI R3 TITAN RN , 1342277 , KBA , BI-RA-CR , Crystal Reports designer or Business View Manager , Bug Filed

Product

Crystal Reports 2008 V0 ; SAP Crystal Reports XI ; SAP Crystal Reports XI R2