SAP Knowledge Base Article - Preview

1186477 - Error: "Incorrect log on parameters" for published Crystal Reports

Symptom

A report runs successfully in Crystal Reports but when published to BusinessObjects Enterprise or Crystal Reports Server, it fails to run on the server and the following error message appears:
"The request could not be submitted for background processing. Unable to connect: incorrect log on parameters".
The report connects to its data source using an ODBC connection, and the Data Source Name (DSN) is configured with SQL Authentication specified. The DSN has been properly configured and tested on the server, and you have verified that the logon parameters are entered properly in the object properties on the server.
 
You notice the Enterprise server using a system account to access the data source (while monitoring from the database side).


Read more...

Product

Crystal Reports Server XI R2 ; Crystal Reports Server XI R2, OEM edition ; SAP BusinessObjects Business Intelligence platform R2 ; SAP BusinessObjects Enterprise XI ; SAP Crystal Server XI

Keywords

login , 1936186 , KBA , BI-BIP , Business intelligence platform , Problem

About this page

This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP for Me (Login required).

Search for additional results

Visit SAP Support Portal's SAP Notes and KBA Search.