Symptom
In Business Objects Enterprise XI 3.1, when attempting to preview or schedule a report, the following error message appears:
"Failed to open connection".
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Environment
Business Objects Enterprise XI 3.1
Product
Crystal Reports Server XI R2 ; Crystal Reports Server XI R2, OEM edition ; SAP BusinessObjects Business Intelligence platform R2 ; SAP BusinessObjects Enterprise XI ; SAP Crystal Server XI
Keywords
Error: "Failed to open connection" previewing or scheduling a crystal report in BOXI 3.1 BOE , KBA , BI-BIP , Business intelligence platform , Problem
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