Symptom
When viewing a report in a .NET web application using assemblies from Crystal Reports XI Release 2, toolbar buttons appear as red 'X's.
Cause
Red 'X's appear because of one of the following
reasons:
-
Missing crviewer115 folder
-
Missing virtual directory for the crviewer115 directory
The folder must be under the
aspnet_client\system_web\2_0_50727\crviewer115 folder, and a
virtual directory pointing to this folder must exist
under the web site.
Resolution
Complete these
steps depending on whether you are using the default or custom web
site in IIS:
Default web
site
-
If the folder does not exist, reinstall Crystal Reports XI Release 2 or the installation package built with the merge modules.
-
If the virtual directory does not exist under the default web site, create it in IIS and point it to the crviewer115 folder.
- OR -
Custom web
site
-
Copy the crviewer115 folder from aspnet_client\system_web\2_0_50727 to the directory of the custom web site.
-
In IIS, under the custom website, create a virtual directory pointing to the crviewer115 folder in the directory of the custom web site.
Keywords
.NET , 3205904 , KBA , BI-DEV-NET-SDK , .NET SDK / COM SDK , Problem
Product
SAP Crystal Reports XI ; SAP Crystal Reports XI R2