SAP Knowledge Base Article - Preview

1197055 - Java AD authentication: "Pre-authentication information was invalid (24)" error

Symptom

When a user attempts to log in Java InforView, the user will receive:
"Account Information Not Recognized: Active Directory Authentication failed to log you on."

Web application server logs show the following error:
"ERROR com.crystaldecisions.sdk.plugin.authentication.ldap.internal.SecWinADAuthentication - Authentication failed. Pre-authentication information was invalid (24)"


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Product

SAP BusinessObjects Business Intelligence platform R2 ; SAP BusinessObjects Enterprise XI

Keywords

Active Directory, Pre-Authentication, (24), Java, Case sensitivity, ADlogin workd for CMC but not infoview , KBA , BI-BIP , Business intelligence platform , Bug Filed

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