SAP Knowledge Base Article - Public

1197577 - Error: "Load Report failed" running a Crystal Reports XI .NET Windows application

Symptom

When trying to run a .NET Windows application, the application fails and the following error message appears:

"Load Report Failed"

This can happen with a specific user even though another user, with the same rights and belonging to the same groups, can log into the machine and run the application.

Cause

The temp folder that stores the temp images of the reports is full for the user that is experiencing the issue. If the size limit on the temp folder is reached (usually C:\Documents and Settings\<userName>\Local Settings\Temp) the report temp copy will not be copied there and the reportdocument.Load() will fail.

Resolution

Delete files from the folder and run the application again.

Keywords

net .net dotnet temp load report failed user , 3606926 , KBA , BI-DEV-NET , BI Software Development Kits (SDKs) - .NET or Other , Problem

Product

SAP Crystal Reports, developer version for Microsoft Visual Studio ; SAP Crystal Reports, version for Visual Studio .NET 2005 ; SAP Crystal Reports, version for Visual Studio .NET 2008