SAP Knowledge Base Article - Preview

1198801 - Error: 'Application Error - Couldn't load the keydecoder.dll' when starting Crystal Reports

Symptom

  • Error when opening Crystal Reports.
  • When attempting to start Crystal Reports, it displays the error:
       
    "Crystal Reports: Application Error - Couldn't load the keydecoder.dll"


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Environment

  • SAP Crystal Reports 2011
  • SAP Crystal Reports 2013
  • SAP Crystal Reports 2016 

Product

SAP Crystal Reports 2011 ; SAP Crystal Reports 2013 ; SAP Crystal Reports 2016

Keywords

keydecoder.dll, crytal reports, application error , 4013862 , KBA , BI-RA-CR , Crystal Reports designer or Business View Manager , Problem

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