SAP Knowledge Base Article - Preview

1199538 - How to increase the Live Office timeout parameter?

Symptom

  • Error when refreshing Live Office queries
  • Possible error messages:
    • "An error occurred when the report is refreshed. Detail: the operation has timed out"
    • "Unknown error (0x8013500)"
    • "GetDocumentInformation exception (Error: WRE 99999) The operation has timed out."


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Environment

  • Live Office XI Release 2
  • Live Office 2008
  • Live Office XI Release 3
  • Live Office 4.x

Product

BusinessObjects Knowledge Accelerator XI 3.X, version for BusinessObjects Live Office ; BusinessObjects Knowledge Accelerator XI R2, version for BusinessObjects Live Office ; SAP BusinessObjects Business Intelligence platform 4.0 ; SAP BusinessObjects Business Intelligence platform 4.1 ; SAP BusinessObjects Business Intelligence platform R2 ; SAP BusinessObjects Enterprise XI

Keywords

LiveOffice, Live Office, timeout, refresh, local, client, registry, regedit, limit, setting, LO, 4.0, 4.1, local, "Refresh all objects", objects, all, DefaultTimeOut, default, time out, time-out, "An error occurred when the report is refreshed. Detail: the operation has timed out", error, "Unknown error (0x8013500)", "GetDocumentInformation exception (Error: WRE 99999) The operation has timed out.", "The operation has timed out", timed out, operation, WRE 99999, GetDocumentInformation , KBA , BI-BIP-LO , Live Office , How To

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