Symptom
In BusinessObjects Enterprise XI Release 2, when a particular user attempts to open a Web Intelligence document, the following error message appears:
"User rights not found. See your BusinessObjects Administrator. (WIS 00502)".
Other users are able to view the document with out any problem. Also, new users created in the same group of the problematic user are able to view the document with out any issues.
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Product
SAP BusinessObjects Business Intelligence platform R2 ; SAP BusinessObjects Enterprise XI
Keywords
User rights not found (WIS 00502) , 4785057 , KBA , BI-RA-WBI , Web Intelligence , How To
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