SAP Knowledge Base Article - Preview

1200495 - Error: "User rights not found. See your BusinessObjects Administrator. (WIS 00502)" when trying to view a Web Intelligence document

Symptom

In BusinessObjects Enterprise XI Release 2, when a particular user attempts to open a Web Intelligence document, the following error message appears:

"User rights not found. See your BusinessObjects Administrator. (WIS 00502)".

Other users are able to view the document with out any problem. Also, new users created in the same group of the problematic user are able to view the document with out any issues.


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Product

SAP BusinessObjects Business Intelligence platform R2 ; SAP BusinessObjects Enterprise XI

Keywords

User rights not found (WIS 00502) , 4785057 , KBA , BI-RA-WBI , Web Intelligence , How To

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