1200835 - Knowledge Accelerator: Lesson Won't Start

Symptom

When starting a Knowledge Accelerator course, the table of contents is displayed, but when selecting a lesson and starting it by choosing See It, Try It, Know It, or Do It, the lesson doesn't launch. An entry may appear in the taskbar, but the window cannot be restored or otherwise accessed.

Often times the lessons will start correctly on some machines but not on others.

Product

BusinessObjects Knowledge Accelerator Planning XI ; BusinessObjects Knowledge Accelerator Voyager XI R2 ; BusinessObjects Knowledge Accelerator XI R2, version for BusinessObjects Desktop Intelligence ; BusinessObjects Knowledge Accelerator XI R2, version for BusinessObjects Live Office ; BusinessObjects Knowledge Accelerator XI R2, version for BusinessObjects OLAP Intelligence ; BusinessObjects Knowledge Accelerator XI R2, version for InfoView ; SAP BusinessObjects Knowledge Accelerator for performance management XI R2 ; SAP BusinessObjects Knowledge Accelerator, Edge edition XI R2 ; SAP BusinessObjects Knowledge Accelerator, version for Web Intelligence Interactive Viewing XI R2 ; SAP Knowledge Acceleration, version for SAP BusinessObjects Web Intelligence XI R2 ; SAP Knowledge Acceleration, version for SAP Crystal Reports XI R2

Keywords

Accelerator Course Display Dual Knowledge Launch Lesson Monitor Screen Start , 5054073 , KBA , BI-EDU-KA , Obsolete; use CA-KA component , Bug Filed

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