Symptom
- While editing the startup account settings for a particular service in the Central Configuration Manager (CCM) in a Windows environment, after instructing a service to start under a "service account" user name instead of the default of LocalSystem, the service no longer starts.
- In the Microsoft Windows Event Viewer, under the System event log, you may see error messages such as the following:
Service Control Manager Error None 7041 N/A BOENTERPRISESERVERNAME "The BOBJDesktopIntelligenceReportServer service was unable to log on as BOEnterpriseServerName\ServiceCMSAcctName with the currently configured password due to the following error:
Logon failure: the user has not been granted the requested logon type at this computer.
This service account does not have the necessary user right ""Log on as a service.""
This service account does not have the necessary user right ""Log on as a service.""
This service account does not have the necessary user right ""Act as a part of the operating system.""
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Environment
- SAP BusinessObjects Business Intelligence Platform (BI) 4.1 / 4.2 / 4.3
- Windows
Product
SAP BusinessObjects Business Intelligence platform 4.2 ; SAP BusinessObjects Business Intelligence platform 4.3
Keywords
SIA , Act as a part of the operating system, Logon as service , KBA , BI-BIP-SRV , CMS / Auditing issues (excl. 3rd Party Authentication) , BI-BIP-ADM , BI Servers, security, Crystal Reports in Launchpad , Problem
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