1201463 - Enterprise Services fail to start when logging on as a service account instead of LocalSystem account

Symptom

While editing the startup account settings for a particular service in the Central Configuration Manager (CCM) in a Windows environment, after instructing a service to start under a "service account" user name instead of the default of LocalSystem, the service no longer starts.
In the Microsoft Windows Event Viewer, under the System event log, you may see error messages such as the following:

Service Control Manager Error None 7041 N/A BOENTERPRISESERVERNAME "The BOBJDesktopIntelligenceReportServer service was unable to log on as BOEnterpriseServerName\ServiceCMSAcctName with the currently configured password due to the following error:

Logon failure: the user has not been granted the requested logon type at this computer.

This service account does not have the necessary user right ""Log on as a service.""

This service account does not have the necessary user right ""Act as a part of the operating system.""

Environment

SAP BusinessObjects Business Intelligence Platform (BI) 4.1 / 4.2 / 4.3
Windows

Product

SAP BusinessObjects Business Intelligence platform 4.2 ; SAP BusinessObjects Business Intelligence platform 4.3

Keywords

SIA , Act as a part of the operating system, Logon as service , KBA , BI-BIP-SRV , CMS / Auditing issues (excl. 3rd Party Authentication) , BI-BIP-ADM , BI Servers, security, Crystal Reports in Launchpad , Problem

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