Symptom
- Error: Database Connector Error: 'Cannot obtain error message from server.'
- Unable to create or refresh a report in Crystal Reports, based of a specific Oracle Stored Procedure.
- When attempting to create a report of an Oracle Stored Procedure in Crystal Reports, it fails with the errors:
"Failed to retrieve data from the database"
Followed by:
"Database Connector Error: Cannot obtain error message from server"
Read more...
Environment
- SAP Crystal Reports 2016
- SAP Crystal Reports 2020
- SAP Crystal Reports 2025
- Oracle
Product
SAP Crystal Reports 2016 ; SAP Crystal Reports 2020 ; SAP Crystal Reports 2025
Keywords
CR, ORA , KBA , BI-RA-CR , Crystal Reports designer or Business View Manager , Bug Filed
About this page
This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP for Me (Login required).Search for additional results
Visit SAP Support Portal's SAP Notes and KBA Search.
SAP Knowledge Base Article - Preview