Symptom
In BusinessObjects Enterprise XI Release 2, after setup of the Internet Information Services (IIS) JK Tomcat redirector, the following error message appears:
"The page cannot be displayed. HTTP 500 - Internal Server
Error".
The following error messages are also found in the redirector
log:
"[Tue Jul 31 15:01:02 2007] [5928:3836] [error] jk_ajp_common.c
(1953): (ajp13w) Connecting to tomcat failed. Tomcat is probably
not started or is listening on the wrong port
[Tue Jul 31 15:01:02 2007] [5928:3836] [error] jk_isapi_plugin.c
(1499): service() failed with http error 503
The command 'netstat "an|find "8009"' shows the following, which
indicates Tomcat is listening on the correct port (8009 by
default):
TCP 0.0.0.0:8009 0.0.0.0:0 LISTENING".
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Product
Keywords
tomcat redirector internet information server , 6079265 , KBA , BI-BIP , Business intelligence platform , Bug Filed
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