SAP Knowledge Base Article - Preview

1202767 - Error: "Failed to retrieve data from the database ORA-01012 : not logged on" when connecting to Oracle from Crystal Reports

Symptom

  • Unable to connect to Oracle in Crystal Reports.
  • When using a native connection to connect to an Oracle database on a remote server on a different domain, the following error message appears in Crystal Reports:
      
    "Failed to retrieve data from the database ORA-01012 : not logged on"


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Environment

  • SAP Crystal Reports 2013
  • SAP Crystal Reports 2016
  • SAP Crystal Reports 2020
       
  • Oracle 11g
  • Oracle 12c
  • Oracle 19c 

Product

SAP Crystal Reports 2013 ; SAP Crystal Reports 2016 ; SAP Crystal Reports 2020

Keywords

CR , 6343627 , KBA , BI-RA-CR , Crystal Reports designer or Business View Manager , Problem

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