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1203646 - CMS logs state "LDAP: query for DSE root returned 89"

Symptom

  • Intermittent LDAP failures
  • CMS logs state "LDAP: query for DSE root returned 89"
    Example:
trace message: LDAP: LdapQueryForEntries: *QUERY* base: dc=domain, dc=com, scope: 2, filter: (&(|(cn=group1)(cn=group2)(cn=group3)(ObjectClass=group)(member=cn=userA, cn=users, dc=domain, dc=com)), attribute: ObjectClass 
trace message: LDAP: LdapQueryForEntries: *QUERY* result: 0 took 0 ms
trace message: LDAP: LdapQueryForEntries() *QUERY* number of entries returned: 0
trace message: LDAP: query for DSE root returned 89


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Product

SAP BusinessObjects Business Intelligence platform R2 ; SAP BusinessObjects Enterprise XI

Keywords

6931970 Connection Timeout , KBA , BI-BIP-AUT , Authentication, ActiveDirectory, LDAP, SSO, Vintela , Problem

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