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1204042 - Error: "Failed to initialize Web Intelligence session." when creating a report based off a Universe in Crystal Reports

Symptom

  • Error: "Failed to initialize Web Intelligence session."
  • Unable to create a report based on a Universe in Crystal Reports.
  • Other users are able to create reports based on Universes in Crystal Reports.
  • When attempting to create a report based off a Universe in Crystal Reports, it fails with the error:

         "Failed to initialize Web Intelligence session.
          Check that you have permissions to use the server."

         "Error returned from returned from Web Intelligence server:
          Component:WISErrorCode: 30553ErrorType: USERMessage: session"
             
    Followed by:
        
         "Unknown Database Connector Error
          Details: Failed to initialized Web Intelligence session.
          Check that you have permissions to use the server.
          Previous Error:Error returned from Web Intelligence server:
          Component:WISErrorCode: 30553ErrorType:
          USERMessage: session is closed. Prefix:ERR"       
      
    And then by:
       
         "Unknown Database Connector Error"


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Environment

  • SAP BusinessObjects Business Intelligence platform 4.1
  • SAP BusinessObjects Business Intelligence platform 4.2
  • SAP BusinessObjects Business Intelligence platform 4.3
         
  • SAP Crystal Reports 2013
  • SAP Crystal Reports 2016
  • SAP Crystal Reports 2020  

Product

SAP Crystal Reports 2013 ; SAP Crystal Reports 2016 ; SAP Crystal Reports 2020

Keywords

CR, UNV, WEBI , KBA , BI-BIP-ADM , BI Servers, security, Crystal Reports in Launchpad , BI-RA-CR , Crystal Reports designer or Business View Manager , Problem

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