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1204187 - Errors: "Invalid cursor" or "CS, Job already in use" after Desktop Intelligence report times out in analysis phase

Symptom

In BusinessObjects Enterprise 6.5 and XI, when refreshing a Desktop Intelligence report that spends a long time in the analysis phase, the SQL execution fails after 30 to 50 seconds.

The following error message appears in .NET Portal mode (in XI):
"Exception: DBD, [Microsoft][ODBC Driver Manager] Invalid cursor
stateState: 24000"

The following error message appears in J2EE mode (in XI):
"Exception: CS, Job already in use"
Client machines with Internet Explorer 6 do not experience this behavior. Similar machines with Internet Explorer 7 fail with the above error messages.


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Product

SAP BusinessObjects Business Intelligence platform 6.5 ; SAP BusinessObjects Business Intelligence platform 6.5.3 ; SAP BusinessObjects Business Intelligence platform R2 ; SAP BusinessObjects Enterprise XI

Keywords

3-tier zabo three-tier , 7427442 , KBA , BI-BIP , Business intelligence platform , Bug Filed

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