1204380 - Errors: "Your Web Intelligence session has timed out" or "Web Intelligence cannot retrieve this document"

Symptom

When creating WebIntelligence reports in the Java Report Panel (JRE) then save or refresh it after about 20 minutes, one of the following error messages appears:

Java InfoView

"Your Web Intelligence session has timed out. Log out and log in again to InfoView. (Error: WIJ 77778)"

.NET InfoView

"WebIntelligence cannot retrieve this document due to a server problem or an error in the document structure. See your Business Objects administrator. (Error: WIJ 77777)."

Product

SAP BusinessObjects Business Intelligence platform R2 ; SAP BusinessObjects Enterprise XI

Keywords

WEBI, TIMEOUT, WIJ 77777, WIJ 77778 , 7588002 , KBA , BI-BIP , Business intelligence platform , How To

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