SAP Knowledge Base Article - Preview

1204407 - Unhandled Exception (RIC63AU.DLL) occurs when opening a Desktop Intelligence Report

Symptom

  • Unhandled Exception appears
  • EXCEPTION_ACCESS_VIOLATION error
  • Error in module "C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\RIC63AU.DLL v 0.3.0.0 [I]"
  • Unhandled Exception when opening a Desktop Intelligence report
  • Desktop Intelligence closes without error messages when trying to open a report with Administrator user


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Product

SAP BusinessObjects Business Intelligence platform R2 ; SAP BusinessObjects Enterprise XI

Keywords

Unhandled Exception open report RIC63AU.DLL Ricoh printer driver EXCEPTION_ACCESS_VIOLATION , 7594231 , KBA , BI-RA-DKI , Obsolete - Desktop Intelligence , How To

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