SAP Knowledge Base Article - Preview

1204786 - "Keycode is missing or expired" error after RDC application deployment

Symptom

A Crystal Reports XI Release 2 application uses the Report Designer Component (RDC) to view reports. Specifically, the Crystal Reports ActiveX Designer Runtime Library (CRAXDRT.DLL / CRAXDDRT.DLL) is referenced in the project. After deploying the application to client machines, the following error occurs when application users attempt to view a report:
"Error -21470247891: This system does not have a valid license or keycode is missing or has expired. Please contact Business Objects to obtain a Report Design Control license."


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Product

SAP Crystal Reports XI ; SAP Crystal Reports XI R2

Keywords

development rdc code application keycode error deploy merge module msm , KBA , BI-DEV , Business Intelligence Software Development Kits (SDKs) , Bug Filed

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