SAP Knowledge Base Article - Preview

1205011 - Error: "Account Information Not Recognized: Active Directory Authentication failed to log you on..."

Symptom

After configuring the Java Active Directory (AD) Authentication for BusinessObjects Enterprise XI Release 2, the Domain Administrator cannot log on to Java InfoView. All other AD users are successful but the Administrator receives the following error:

"Account Information Not Recognized: Active Directory Authentication failed to log you on. Please contact your system administrator to make sure you are a member of a valid mapped group and try again."


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Product

SAP BusinessObjects Business Intelligence platform R2 ; SAP BusinessObjects Enterprise XI

Keywords

JAVA, AD, ADMINISTRATOR, INFOVIEW , 8056701 , KBA , BI-BIP , Business intelligence platform , How To

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