SAP Knowledge Base Article - Public

1205023 - Performance degradation in opening certain Crystal Reports on different machines

Symptom

The same Crystal Report XI R2 report opens much slower on some computers than on others. In some instances the degradation is 10 fold.

Cause

Page Setup on a specific computer-printer configuration affect the rendering during the opening of the Crystal Report.

Resolution

The solution is to optimize the rendering of the Crystal Report.
 
Steps:
1) Go to File > Page Setup
2) Check the "No Printer" checkbox in the Printer Options 
3) Save the report and reopen
 
The Crystal Report should now open much faster on the computer, which previously showed performance degradation.

Keywords

Performance,Degradation,Reports , 8061128 , KBA , BI-RA-CR , Crystal Reports designer or Business View Manager , Problem

Product

SAP Crystal Reports XI ; SAP Crystal Reports XI R2