SAP Knowledge Base Article - Preview

1205033 - Instances intermittently fail with the error, "Server error. CrystalEnterprise.Smtp: SMTP_E_TCPSOCKET_SEND(3)."

Symptom

  • Reports scheduled to the STMP destination fail intermittently with the error, "Server error. CrystalEnterprise.Smtp: SMTP_E_TCPSOCKET_SEND(3)."
  • From the Enterprise Job Server machine, connections can be established via telnet and test e-mails can be sent.


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Environment

  • BusinessObjects Enterprise XI 3.1
  • SAP Business Intelligence Platform 4.0

Product

SAP BusinessObjects Business Intelligence platform R2 ; SAP BusinessObjects Enterprise XI

Keywords

Scheduling, SMTP, server error CrystalEnterprise.Smtp: SMTP_E_TCPSOCKET_SEND(3) , 8145850 , KBA , BI-BIP-ADM , BI Servers, security, Crystal Reports in Launchpad , BI-BIP-CRS , SAP Crystal Server , How To

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