SAP Knowledge Base Article - Public

1205051 - Error: "Unable to load schema from WSDL" error in Crystal Xcelsius


  • Unable to import a Web service in Xcelsius
  • When copy/pastying the WSDL URL in the browser, you get: "An error occured at line X:error: '□?are ' is not a valid NCName'."
  • In Xcelsius, error:"Unable to load schema from WSDL".

Reproducing the Issue

  1. Launch Xcelsius
  2. Go to Data -> Connections
  3. Select Query as a Web Service
  4. Enter the WSDL URL
  5. Click Import

-> Error appears.

  • Xcelsius 4.5
  • Xcelsius 2008


The error message occurs because one of the object or prompt names used in QaaWS begins with a number or contains special/accented characters.

A WSDL is an XML file. XML does not allow an element name to begin with a number or punctuation mark.


  • Rename the object at the universe level or rename the prompt name in the QaaWS (Query As A Web Service)


WSDL,Schema, Unable to load, Web connector , 8074845, Excelsius, Xcelsuis, NCN name, working , KBA , BI-RA-XL , Obsolete: BusinessObjects Dashboards and Presentation Design , Problem


SAP BusinessObjects Dashboards 4.5 ; SAP BusinessObjects Xcelsius Enterprise 2008