SAP Knowledge Base Article - Preview

1205060 - Error: "Account Information Not Recognized: An error occurred at the server..."

Symptom

When you attempt to log on to Java InfoView with Active Directory authentication, the following error message appears:

"Account Information Not Recognized: An error occurred at the server: The Active Directory Authentication plugin could not authenticate you at this time. Please try again. If the problem persists, please contact your technical support department."


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Product

SAP BusinessObjects Business Intelligence platform R2 ; SAP BusinessObjects Enterprise XI

Keywords

CHF , 808473 , KBA , BI-BIP , Business intelligence platform , Bug Filed

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