Symptom
- Logon script runs to join the domain.
- MS Office patch error - load MS06-062(Microsoft security bulletin).
- Unable to load the patch as it involves PowerPoint 2000. Office 2003 is being used.
- They are deleting the file \Program Files\Microsoft Office\Office\Mso9.dll as a work around. This works and they have access to the domain.
- Install errors occur when logging into BusinessObjects.
- Program is deleted and re-installed. The Mso9.dll file is reinstalled.
- Unable to log onto the domain.
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Product
SAP BusinessObjects Business Intelligence platform 6.5 ; SAP BusinessObjects Business Intelligence platform 6.5.3
Keywords
MS Office patch error , 9070617 , KBA , BI-BIP , Business intelligence platform , How To
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