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1206735 - Error: "Account Information Not Recognized: LDAP Authentication could not log you on...If your account is under any root other than; O=Organization name; you must enter your dn" using LDAP authentication in Business Objects Enterprise

Symptom

Users located at the root of the LDAP server are not able to log on using Java InfoView, the following error message appears:

  • " Account Information Not Recognized: LDAP Authentication could not log you on. Please make sure your logon information is correct. If your account is under any root other than <O=Organization name> you must enter your dn "


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Product

SAP BusinessObjects Business Intelligence platform R2 ; SAP BusinessObjects Enterprise XI ; SAP BusinessObjects Enterprise XI 3.0

Keywords

LDAP, Java Infoview , 943287, "Account Information Not Recognized: LDAP Authentication could not log you on. Please make sure your logon information is correct. If your account is under any root other than <O=Organization name> you must enter your dn" , KBA , BI-BIP-AUT , Authentication, ActiveDirectory, LDAP, SSO, Vintela , Problem

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