SAP Knowledge Base Article - Preview

1206895 - Error: "Account Information Not Recognized: Unable to find servers in CMS..." when logging on to SAP InfoView

Symptom

  • BusinessObjects Enterprise XI Release 2 Integration Kit for SAP installed.
  • BusinessObjects Performance Manager XI Release 2 is installed on the same system.
  • Attempt to log on to SAP InfoView.
  • The following error message appears: "Account Information Not Recognized: Unable to find servers in CMS...and cluster with kind cms and extra criteria null. All such servers could be down or disabled by the administrator."


Read more...

Product

SAP BusinessObjects Business Intelligence platform R2 ; SAP BusinessObjects Enterprise XI

Keywords

SAP , 9488150 , KBA , BI-BIP , Business intelligence platform , Problem

About this page

This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP for Me (Login required).

Search for additional results

Visit SAP Support Portal's SAP Notes and KBA Search.