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1207012 - Error: "c0000005 Unhandled Exception" when attempting to save, export or import a Desktop Intelligence document


  • When performing certain actions (export/import from repository, save to local computer or save to network drive) on a report which is larger than 1.1 MB, the following error occurs:  "c0000005 Unhandled Exception".
  • This can also occur if the universe or list of values is larger than 1.1 MB.
  • The Unhandled Exception log will reference the boDeploy.dll or a buffer overrun will occur.
  • Sometimes the application closes down without producing any error message.
  • This occurs for users who do not have local administrator rights (or domain administrator rights in the case of saving to a network share).



  • Desktop Intelligence XI Release 2 SP1
  • Desktop Intelligence XI Release 2 SP1 MHF1
  • Desktop Intelligence XI Release 2 SP2


SAP BusinessObjects Business Intelligence platform R2 ; SAP BusinessObjects Enterprise XI


unhandled exception, EXCEPTION_ACCESS_VIOLATION, boDeploy.dll, import, save, export, root, rights, administrator , 9731469, Deski , KBA , BI-RA-DKI , Obsolete - Desktop Intelligence , Bug Filed

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