1207165 - Error: "Installation is not complete. Application cannot run. Please re-install

When starting Crystal Xcelsius 4.5, the following error message appears:

"Installation is not complete. Application cannot run. Please re-install Crystal Xcelsius".

• SAP BusinessObjects Dashboards 4.5

This error message occurs because there is either a problem with the installation or the user does not have appropriate rights to the application.

Resolve the error message with the following methods:

• Run the application under an administrator account.
• Reinstall the application.

To run the application under an administrator account

1. Navigate to C:\Program Files\Business Objects\Crystal Xcelsius Designer 4.5.
2. Right-click the Xcelsius.exe file.
3. Choose Run As.
4. Enter the local administrator account information.

To reinstall the application

1. Uninstall Crystal Xcelsius from Add/Remove Programs.
2. Download and install if installing from a download.
   If installing from a CD, copy the installation files to a directory on the local computer. Install from that location.
   

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NOTE:

Use an administrator account to install Crystal Xcelsius 4.5.
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Excel designer workgroup , 9764957 , KBA , BI-RA-XL , Obsolete: BusinessObjects Dashboards and Presentation Design , How To