Symptom
When opening Crystal Xcelsius installed on Windows Vista with MS Office 2007 also installed, the following error message appears:
"Error :: Microsoft Windows :: Crystal Xcelsius has stopped working. A Problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available."
Environment
- SAP BusinessObjects Dashboards 4.5
Cause
The msxml4.dll file is not registered.
Resolution
- Click Start > Run then type in the following:
- regsvr32 C:\WINDOWS\system32\msxml4.dll
- Click OK.
Keywords
Windows error, Xcelsius stopped working, Installation problem, KBA , BI-RA-XL , Obsolete: BusinessObjects Dashboards and Presentation Design , Problem
Product
SAP BusinessObjects Dashboards 4.5