SAP Knowledge Base Article - Preview

1207368 - Error: "An error has occurred: java.lang.NullPointerException" when logging into InfoView using WebSphere


  • Getting an error when attempting to log on to InfoView using Active Directory authentication on IBM WebSphere application server
  • Error: "An error has occurred: java.lang.NullPointerException".
  • The authentication drop-down list appears empty
  • Users are able to log on to the Central Management Console (CMC) successfully with Active Directory authentication
  • Enterprise authentication is successful for InfoView and the CMC.



  • BusinessObjects Enterprise XI Release 2
  • Windows Active Directory Authentication
  • IBM Websphere web application server


SAP BusinessObjects Business Intelligence platform R2 ; SAP BusinessObjects Enterprise XI


java.lang.NullPointerException Active Directory AD WebSphere IBM SP2 , 9920833 , KBA , BI-BIP , Business intelligence platform , Bug Filed

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