SAP Knowledge Base Article - Public

1207449 - "Next volume is required" appears when installing Crystal Reports Service Pack


The following error message appears after downloading a Service Pack from the Business Objects website and during installation of the Service Pack: "Next volume is required. You need to have the following volume to continue extraction. Insert a disk with this volume and press OK to try again or press Cancel to break extraction".


The Service Pack is usually compressed within a zip file and this message appears, when it is being decompressed in a temporary folder or on the hard disk and there is not enough free space.   


In this case, select "Cancel" from the message window and check that you have enough free space to decompress the file before restarting the installation process.



message, next volume, extraction, insert a disk, volume, service pack, installation , 9947284 , KBA , BI-RA-CR , Crystal Reports designer or Business View Manager , Bug Filed


SAP Crystal Reports XI ; SAP Crystal Reports XI R2