1208108 - Error: "Your request could not be completed" Please contact your system administrator" when attempting to export a Crystal report in a Solaris environment

Symptom

In BusinessObjects Enterprise XI Release 2 on Solaris, when scheduling a report to PDF format or exporting from a viewer to PDF format, the following error message appears:

"Object failed to run due to an error while processing on the Job Server"

Another symptom would be the inability to view report instances using the Advanced DHTML viewer, resulting in Report Application Server (RAS) core dumping.

Environment

XI R2 SP3 FP 3.2 or below installed on:

Solaris 8 with patch 119067-08 or greater

Solaris 9 with patch 112785-62 or greater

Solaris 10 with patch 119059-30 or greater

Product

SAP BusinessObjects Business Intelligence platform R2 ; SAP BusinessObjects Enterprise XI

Keywords

export PDF solaris CrystalReportViewer adobe schedule , 9996889 , KBA , BI-BIP , Business intelligence platform , Bug Filed

About this page

This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP for Me (Login required).

Search for additional results

Visit SAP Support Portal's SAP Notes and KBA Search.