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SAP Knowledge Base Article - PreviewSymptom
In Crystal Reports 7, users are running reports using an Active Server Pages (ASP) application and the Crystal Automation Server.
The Smart Viewer appears to download but a grey screen appears. No report appears. The report runs fine in Crystal Reports Designer. The report contained no subreports or Crystal Parameter Fields.
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Product
SAP Crystal Reports all versions
Keywords
NTFS VIEWER GREY SCREEN DOWNLOAD ACTIVEX Seagate Crystal Reports WEB Crystal Automation Server Grey Screen in Viewer , c2005860 , KBA , BI-RA-CR , Crystal Reports designer or Business View Manager , Problem
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