Symptom
- Unable to connect to Infosets.
- When attempting to create a new report off SAP Infoset from Crystal Reports, it fails with the error:
"R/3 error: SYSTEM_FAILURE
Function module 'RSAQ_REMOTE_FUNCAREA_CATALOG' not found"
Environment
- SAP Crystal Reports 2008
- SAP Crystal Reports 2011
- SAP Crystal Reports 2013
- SAP Crystal Reports 2016
- SAP R/3 version 4.5
Reproducing the Issue
- In Cystal Reports, create a new report.
- In the "Database Expert" select the connection type: SAP Info Sets
- Connect to the SAP Server.
- Instead of displaying the InfoSets the following error is returned:
"R/3 error: SYSTEM_FAILURE
Function module 'RSAQ_REMOTE_FUNCAREA_CATALOG' not found"
Cause
- To fetch the list of InfoSets, the SAP InfoSet driver calls the function:"RSAQ_REMOTE_FUNCAREA_CATALOG" on the SAP System. If it is not found, no InfoSets are displayed and the error appears.
- This error occurs when connecting to SAP R/3 version 4.5 and below, because the function module: "RSAQ_REMOTE_FUNCAREA_CATALOG" does not exist prior to SAP R/3 version 4.6
Resolution
- Update the SAP System to SAP NetWeaver 7.0, SP33 or above.
Keywords
SAP ERP R/3 ERROR SYSTEM_FAILURE INFOSET FUNCTION MODULE RSAQ Seagate Crystal Reports ERP SAP Error Displayed , c2008931 , KBA , BI-RA-CR , Crystal Reports designer or Business View Manager , Bug Filed
Product
Crystal Reports 2008 V1 ; SAP Crystal Reports 2011 ; SAP Crystal Reports 2013 ; SAP Crystal Reports 2016