SAP Knowledge Base Article - Public

1213983 - Error: "Your Crystal Reports key code is missing or has expired" when starting Crystal Reports 8.5

Symptom

  • Installed Crystal Reports 8.5.
  • Attempt to run Crystal Reports.
  • Error message: "Your Crystal Reports key code is missing or has expired".

Resolution

Please refer to the technical paper Troubleshooting the Crystal Reports 8.5 Key Code Expired Dialog. 

Keywords

SB EXPIRED 8.5 INSTALL MISSING KEY CODE KEYCODE UPGRADE Crystal Reports Installation Installation Key Code , c2010360 , KBA , BI-RA-CR , Crystal Reports designer or Business View Manager , How To

Product

SAP Crystal Reports 8.0