SAP Knowledge Base Article - Public

1215490 - Error: "A Crystal Reports job failed because a free license could not be obtained in the time allocated"

Symptom

An application using Crystal Reports for Visual Studio .NET is deployed to a different computer. Upon launching the application, the following error message appears:

"A Crystal Reports job failed because a free license could not be obtained in the time allocated"

Cause

This error message appears when one of the following scenarios occur:

  • The incorrect key code is used in the license key property (PIDKEY) of the License.msm merge modules.
      - OR -
  • The incorrect registration and key code values are used when registering Crystal Reports for Visual Studio .NET

Resolution

To resolve this error message when an incorrect key code is used, deploy the application again using the correct key code.

To resolve this error message when incorrect registration and key code values are used, download and install the utility crnet_keycodefix.zip.

See Also

For more information on deploying an application created in Visual Studio .NET, download the document Deploying Crystal Reports 10 .NET Applications.

Keywords

LICENCE DISTRIBUTION DEPLOYMENT DOTNET .NET VS.NET KEY CODE KEYCODE Crystal Reports for Visual Studio Deployment License key , c2012716 , KBA , BI-DEV-NET-SDK , .NET SDK / COM SDK , Problem

Product

SAP Crystal Reports, version for Visual Studio .NET 2005 ; SAP Crystal Reports, version for Visual Studio .NET 2008 ; SAP Crystal Reports, version for Visual Studio .NET 9.1