SAP Knowledge Base Article - Public

1216278 - Can we install multiple versions of Crystal Reports on the same computer?

Symptom

  • Is it supported to have multiple versions of Crystal Reports on the same computer?
  • Is it possible to install Crystal Reports on a computer that already has a previous version of Crystal Reports installed on it?
  • Can two versions of Crystal Reports co-exist on the same computer?
  • Does side-by-side installation of Crystal Reports is supported?

Environment

  • Crystal Reports XI
  • Crystal Reports XI R2
  • SAP Crystal Reports 2008
  • SAP Crystal Reports 2011
  • SAP Crystal Reports 2013
  • SAP Crystal Reports 2016
  • SAP Crystal Reports 2020

Resolution

  • Table of version of Crystal Reports that can be installed on the same computer.
      
    Crystal Reports    XI     XI R2   2008   2011   2013   2016   2020 
    XI X O O O O O O
    XI R2 O X O O O O O
    2008 O O X O O O O
    2011 O O O X X X X
    2013 O O O X X X X
    2016 O O O X X X X
    2020 O O O X X X X

            
    Examples:
        
    • It is possible to install Crystal Reports 2008, and Crystal Reports 2016 on the same computer.
    • It is not possible to install Crystal Reports 2013 and Crystal Reports 2020 on the same computer.
             
                        
                          
  • Notes:
          
    • Side-by-side installation of different major release of Crystal Reports is supported since Crystal Reports 9,  because each major release  installs the software in different directory, but Crystal Reports 2020, 2016, 2013 and 2011 cannot be installed on the same computer, because SAP Crystal Reports 2020, 2016 and 2013 are minor release of SAP Crystal Reports 2011. You need to install the product update on top of SAP Crystal Reports 2011 to update the product to SAP Crystal Reports 2013, or you need to uninstall the previous version and install the newest minor version.
             
    • This side-by-side behavior applies to Crystal Reports and the various Software Development Kits (SDKs). However, Visual Studio integration is not side by side; only one version of Crystal Reports can be integrated into the Visual Studio .NET IDE at any given time.
         
    • It is not possible to install different product updates of the same Crystal Reports major release version on the same computer. Product updates refers to one of the following: Service Pack, Fix Pack, Support Pack, Patch, or Minor Release.
            
      For example: It is not possible to have Crystal Reports 2016 with Support Pack 04, and Crystal Reports 2016 with Support Pack 06 installed on the same computer.

See Also

  • 3310176 - Can we install Crystal Reports, and Crystal Reports Viewer on the same computer?
  • 2593045 - Can we install multiple versions of Crystal Reports Viewer on the same computer?

Keywords

Parallel install, side by side install, Side-by-side installation, CR , KBA , BI-RA-CR , Crystal Reports designer or Business View Manager , Problem

Product

Crystal Reports 2008 V0 ; Crystal Reports 2008 V1 ; SAP Crystal Reports 10.0 ; SAP Crystal Reports 2011 ; SAP Crystal Reports 2013 ; SAP Crystal Reports 2016 ; SAP Crystal Reports 2020 ; SAP Crystal Reports XI ; SAP Crystal Reports XI R2

Attachments

Side-by-Side Installation - Crystal Reports.docx
CR 2013.pdf