SAP Knowledge Base Article - Preview

1217950 - Error: "An error occurred on the server. Printing will be stopped. Would you like to view the error information?"

Symptom

In the DHTML or DHTML Interactive viewers on a Chinese or Korean operating system, printing fails and an error appears:

 

"An error occurred on the server. Printing will be stopped. Would you like to view the error information? Yes or No"

 

Click 'Yes' and another error appears:

 

"There was an error retrieving data from the server: Ln 1 Col 984: Expected end of tag 'Value'."

 

Why do these error meesages appear and how do you resolve them?


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Product

SAP BusinessObjects Business Intelligence platform R2 ; SAP BusinessObjects Enterprise XI

Keywords

PRINT URI IE Crystal Reports Server BusinessObjects Enterprise XI Chinese or Korean Operating System Printing , c2016548 , KBA , BI-BIP , Business intelligence platform , Bug Filed

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